TLC PATIENT INFORMATION
Admissions Office Contact Info:
Patient Services
TLC Health Network
845 Routes 5 & 20
Irving, NY 14081
Phone:(716) 951-7283
Fax: (716) 951-7280
Visiting Hours:
Hospital:
Guests are welcome to visit hospital patients 7 days a week 11:00 a.m. - 9:00 p.m.
Nursing Home:
Guests are welcome to visit nursing home residents from 9 a.m.- 9 p.m., 7 days a week.
Mental Health Unit:
Visiting hours are
1:30 p.m.-3 p.m. & 7 p.m.- 8:15 p.m., 7 days a week.
(Patient's written consent required before visitation)
Chemical Dependency Unit:
Visiting hours are on Sat & Sun from 1 p.m.- 4 p.m.
(Client's written consent required before visitation)
What To Bring With You:
Please bring your prescription or physician order—please ensure your prescription or physician order contains a diagnosis.
Accepted Insurances:
Blue Cross/Blue Shield, Community Blue, Senior Blue, Community Care, Independent Health, Univera, Medicare, Medicaid and other commercial payors.
What if I don’t have health insurance?
TLC Health has a charity care policy for those who qualify.
Questions about your bill?
Call Customer Service at (716) 951-7062
Click Here To View The Patient's Bill of Rights Online
Click Here to Download a PDF Version of The Patient's Bill of Rights
CLICK HERE FOR PRIVACY OF HEALTH INFORMATION
Your Health Care Proxy
The New York Health Care Proxy Law allows you to appoint someone you trust — for example, a family member or close friend — to make health care decisions for you if you lose the ability to make decisions yourself. By appointing a health care agent, you can make sure that health care providers follow your wishes. Your agent can also decide how your wishes apply as your medical condition changes. Hospitals, doctors and other health care providers must follow your agent’s decisions as if they were your own. You may give the person you select as your health care agent as little or as much authority as you want. You may allow your agent to make all health care decisions or only certain ones. You may also give your agent instructions that he or she has to follow. This form can also be used to document your wishes or instructions with regard to organ and/or tissue donation.
Click Here For More Information About Health Care Proxies
Click Here For A Health Care Proxy Form
This is an equal opportunity program. Discrimination is prohibited by federal law. Complaints of discrimination may be filed with the USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington DC 20250-9410. Or, call (202) 720-5964 (voice and TDD)
Click Here For Additional Information on Services Provided By Each TLC Facility
PLACES TO STAY
The following hotels are not endorsed by TLC Health; they are listed for your convenience only.
Should you wish to recommend any additions please contact TLC Health.
Best Western
3912 Vineyard Drive
Dunkirk, NY 14048
(716) 366-7100
Ramada Inn
30 Lake Shore Drive
Dunkirk, NY 14048
(716) 366-8350
Days Inn
10455 Bennett Road
Fredonia, NY 14063
(716) 673-1351
Holiday Inn
Camp Road
Hamburg, NY
(716) 649-0500
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